Motor Sizing
Customer Service
Service

Questions?

We're here to help.

Live chat:

M - F 8:30 am EST to 5:00 pm PST
(use Live Chat button at top of the page)

On the phone:

M - F 8:30 am EST to 5:00 pm PST

U.S.A. Customers:

Customer Service
1-800-418-7903

Technical Support
1-800-GO-VEXTA (468-3982)

International Customers:

For English or Español
+1-847-871-5931 or
+1-310-715-3303

For Japanese
Japanese Support
1-800-746-6872 or
+1-310-715-3304

Hours

By e-mail:

For English or Español
Click here to e-mail us

For Japanese
Japanese Support
j-support@orientalmotor.com

Oriental Motor
Manufacturing
Inventory
Warehouse

Manufacturing

Quality and delivery are the most important aspects of Oriental Motor's manufacturing processes. Oriental Motor prides itself on offering the highest quality products with the best possible delivery times. It all begins with Oriental Motor's manufacturing process. Oriental Motor manufactures all of its products under strict quality standards at plants within Japan and the United States.

Quality is Built-In

Oriental Motor operates in a Just-in-time and a Lean Manufacturing environment.  Quality is built-in to the product throughout the entire manufacturing process. This is achieved by utilizing the One-Piece Flow System on our Flexible U-line work cells wherein all necessary equipment are positioned in the sequence in which it is used.  In the simplest of terms, one-piece flow means that each motor is carefully built one-piece-at-a-time allowing it to be thoroughly inspected and tested, thus, quality defects are easily detected and contained. Additionally, defect prevention is also the direct result of the continuous error proofing of our processes. 

Product Testing

Every Oriental Motor product undergoes reliability testing before they are released to the market. These test subject the product to the harshest of operating conditions and intentional misuse to discover the limits of their durability.

2 Year Warranty

Oriental Motor stands behind every product with a 2 Year Warranty. Visit our warranty section for complete details.

Order Fulfillment

Oriental Motor’s robust customer order processing guarantees the correct product, order quantity, and lead times based on your requirements.  Order accuracy is achieved through a series of quality checks throughout the entire order fulfillment process.  Other special needs such as customized bar-coding, labeling, packaging can be arranged to meet your needs.

 

Quality

Fast Delivery

Oriental Motor is highly committed to consistently ship your order(s) on-time every time. Our manufacturing processes support our fast delivery and short lead times to allow us to support your needs. Our Just-In-Time production system allows the manufacturing of an order with little notice, in any quantity requested. Additionally, our one-by-one process allows us to manufacture one product as easily as one thousand. Over 1,200 of our products are available to ship the same day (for orders placed before 12pm PST) and another 3,000 are available to ship in under seven days. Your order is shipped using only reputable carriers or any carrier of your choice to ensure the on-time and damage free-delivery.   

Custom Products

Oriental Motor offers a variety of special product customization based on your applications.  Our sales engineers can closely work with you in determining the type of product customization that you may need.  Our dynamic Special Product Engineering offers a quick turn-around for proto-types with one of the most competitive lead times in the industry.


© 2016 ORIENTAL MOTOR U.S.A. CORP. All Rights Reserved.
Follow Us:
Follow Us on FacebookFollow us on TwitterFollow Us on LinkedInFollow Us on Google+Follow us on YouTube